Configuring My Mobile Keycard (Android)

What is a mobile keycard?

A mobile keycard is a software downloaded onto a phone that is used in a secure and encrypted manner. The mobile keycard has a unique identifier that replicates the physical badge commonly used in building access control systems (e.g. turnstiles). Similar to a physical badge, the mobile keycard can be used to unlock common space doors, turnstiles, and elevator kiosks within a building.

Configuring your mobile keycard:

1. Log in to the Cohesion App on your Android device – if asked, select “Allow” to enable notifications from Cohesion.
2. On the Home screen, select the digital keycard to open the keycard screen.
3. On the keycard screen, select "Tap to Configure" to initialize your mobile keycard. During this process, you can swipe through the screens for an overview of how your mobile keycard works but do not close your app.
   • Mobile Keycard uses Bluetooth and Location Sharing to communicate with keycard readers and to activate automatically when you're in the building. If prompted to enable permissions, select "Turn On".
   • You may be asked to give Cohesion location permissions access, select "Allow".
   • Recommended: Set your device location permissions for Cohesion to "allow all the time" via Settings > Apps > Cohesion > Permissions > Location > Allow all the time. This ensures your keycard will scan successfully at the turnstiles/readers and allow for smooth elevator access.
   • If prompted to add a mobile credential app, select "Continue".

4. When the initialization completes, select "Continue". Your mobile keycard should now display as "On".
   • Tap your mobile keycard to confirm a mobile keycard has been added.
   • Stay logged into the app and keep it open in the background. If you log out or quit the app, card readers may not detect the mobile keycard.