Assigning Clearances to Visitors

Companies have clearances they can assign to visitors which permit access to the company suite or shared meeting spaces. If clearances are not necessary for a visitor, please choose "Common Area Access Only" or "Hold in Lobby".

If you need to add a visit or visitor, please see this helpful article: Adding a Visit & Visitor

*Selecting company clearances:

*Selecting "Common Area Access Only" or "Hold in Lobby":

Note:

1. Ensure a proper email is added to the visit. A QR code is sent to the visitor's email once the visit is created.
2. When creating a visit, you can enable arrival notifications, which will notify you via email when the visitor QR code is scanned upon entry to the building.
3. Selecting "Common Area Access Only" or "Hold in Lobby" means a QR code will not be generated. Instead, the visitor will be held in the common areas or lobby when they arrive and must be escorted to the meeting floor.
4. Depending on your building, clearances can still be assigned to visitors with no emails and security will print out a QR code for visitors to scan.

Related Articles:

Arriving for a Visit (Visitor with QR Code)

Arriving for a Visit (Visitor without QR Code)

Adding Visitor(s) without a Previous Visit

Visitor Management on the Web

Have questions? Let us know what you think!

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